Refund policy

We are sorry to hear that you have ran into an issue with your order from TheBunBunShop. 

  • If you are unhappy with your purchase, please contact us within 14 days of receipt for a return or exchange.
  • Return items MUST BE in original & unused/undamaged condition with original packaging and/or tags. Return items that do not meet these qualifications will not be accepted.
  • If damage occurred during shipping please contact us immediately. If possible provide photo evidence & your post office contact information. We will try to find a satisfactory solution.